We provide our customers with several shipping options. The selected shipping method does not influence the order placement or processing speed. Our packages are securely packaged for your protection. Backordered items will be shipped as soon as they become available.

We offer various shipping options in the Philippines. Shipping rates are calculated on the checkout page. A delivery estimate will be shown on the checkout page.

Processing Time: 

Orders are typically processed within 2 minutes to 2 days.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight of your order and your shipping address.

Shipping Options and Delivery Times: 

Standard shipping within Metro Manila takes 30 minutes to 2 days, for provincial and international areas, delivery takes 1-5 days.

Shipping Restrictions: 

We ship to all areas in the Philippines. We require age verification upon delivery.

Missing or Damaged Packages: 

Contact us within 24 hours of delivery with photos/video of damaged products. For Devices, we would need to test the item and verify. Within 1-2 hours, our customer service team will send an email or contact you for the new replacement.

Returns and Refunds: 

Return shipping costs are the customer's responsibility. Initiate a return within 24 hours after contacting customer support.

International Shipping: 

International shipping costs are calculated at checkout. Delivery time varies by country.

Contact Information:

For all customer service inquiries, please submit your request at info@cedarhavana.com